How to install Support Services Manager from Fantastico

How to install Support Services Manager using Fantastico

In order to install Support Services Manager on your account please follow these simple steps:

1 - open your Cpanel control panel
2 - click on Fantastico
3 - select Support Services Manager from the list

Fantastico - Support Services Manager

4 - click on "New Installation"

Fantastico - Support Services Manager

5 - choose the domain name from the drop down menu (note - only if you have subdomains or addon domains)
6 - choose the directory you want Support Services Manager to reside under (note - only if you want to install it in a directory type the directory name, otherwise leave it blank for the root folder)
7 - fill in the admin username (most people use "admin" but feel free to choose any username) and the password
8 - choose the nickname under which you'll be posting and fill in your email address
9 - fill in all other necessary fields
10 - click install - on the next screen click finish installation (if there are no errors) and you're done

Possible errors - warning directory exists "images" - solution - login via FTP or Cpanel->File Manager naviagate to public_html and delete the directory - then start over
- warning file exists ".htaccess" - solution - login via FTP or Cpanel->File Manager naviagate to public_html and delete the file - then start over
- can not install under "domain or subdomain" there is already an installation that is there - contact us and we'll fix it